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YUNZII Mystery Bundles - Desk Mat

$14.99 USD $26.00 USD


Care information

We provide a one-year warranty service. After-sales emails are typically responded to within 2 business days. support@yunzii.com

Delivery and Shipping

Orders ship within 2 business days. Free global standard shipping: 6-15 business days. If you need faster shipping, please choose expedited shipping for faster delivery. Times may vary due to customs. Visit Discord for details. Shipping Policy

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

Standard Shipping is free for most countries/areas. When your order is over $45, then we can ship you with free standard shipping. 

Express Shipping via Yunexpress Expedited, FedEx, UPS, DHL, etc.  Expedited is 25 USD. 

Shipping fees exclude import taxes or processing fees applicable to your country. YUNZII is not responsible for any form of such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the returned parcel. For parcels that have been destroyed instead of being returned to us, no refund will be processed.

Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, YUNZII will not be responsible for additional administrative or handling fees charged by your local courier company or customs.

For certain remote areas, there may be additional charges via Standard Shipping or Express Shipping. We will contact you if there is a need to.

Please contact us before placing an order, should you have any queries regarding shipping.

How long does it take to receive the order after it is placed?

For in-stock products, your order is expected to be shipped within 3 working days. Customized items take a longer time (do check in with our staff for more information). On normal non-sale days, once your parcel is shipped:

  • For Standard Shipping, it takes about 2-3 weeks for items to be delivered after it is shipped. For some countries, it might take up to 2-3 months, depending on your country and its custom procedure. The duration of transit is beyond our control. YUNZII does not arrange refunds for such cases. Please consider an upgrade to the Express Shipping method or keep the waiting time in mind.
  • For Express Shipping, it takes about 3-7 days for items to be delivered after it is shipped.

Note:

Shipping methods and periods might be affected and changed due to festive seasons, pandemic circumstances, or other unforeseen circumstances.

What happens if the parcel has been shipped but not delivered?

First, kindly contact your local courier using the local tracking number.

  • For orders below 45 USD, you may either opt for a one-time reshipment of the parcel OR a full refund.
  • 
For orders above 45 USD, we only process a 50% refund of your order.

Should there be any concern about Standard Shipping, you are encouraged to opt for Express Shipping instead.

Customers are to bear the consequences and fees incurred if the parcel is undelivered due to any of the following situations:

  • Wrong/insufficient address or phone number provided by the recipient
  • The recipient is unreachable when the courier company tries to contact
  • Refusal to sign for the package by the recipient
  • Lost or damaged parcel because recipient opted for “no-signature delivery”
  • Refusal to pay for the local tax/processing fee by the recipient
  • Refusal to provide supporting documents for customs clearance by the recipient

Who does pay for the import tax/customs fees?

Customers have to bear any form of custom/import/processing fees that are applicable to their parcel.

If the customs fees and the delivery of the parcel are rejected by the recipient, the shipping cost still needs to be paid. YUNZII only arranges the refund of the order amount after deducting the shipping cost incurred.

How do I get help with my order?

For faulty/missing items, please email support@yunzii.com to claim the warranty. In your email, please choose an appropriate Subject Title, kindly include your Order Number, and state your issue clearly. Please also attach photographs/videos as “proof”, if any. Our team aims to review your email within 3 working days.

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. As our Support Team might not be available during non-working days and weekends, please place your order wisely. Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@yunzii.com) or website chat. We will help you with the changes if that can be done.

For other queries, the fastest way to contact us is via our website or Discord

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order is shipped, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

What shipping companies do you use?

We collaborate with 4PX, UBI, SF Express, Yun Express, BTY, FedEx, UPS, and DHL Express.

Payment & Security

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Spend $45 or more to enjoy free shipping to most destinations worldwide.

The mystery desk mat box will be picked from the following:

  1. YUNZII Coffee Cat
  2. YUNZII White Topographic
  3. YUNZII Otter
  4. YUNZII Lavender Rabbit
  5. YUNZII Spacecraft
  6. YUNZII Forest
  7. YUNZII Planet
  8. YUNZII Wave
  9. YUNZII Black Line
  10. YUNZII Magic
  11. YUNZII Spring Series
  12. YUNZII Spring Tea
  13. YUNZII Snow

Description:

  • Desk Mat Mystery Box
  • Quantity: 1pc
  • Smooth cloth surface
  • Stitched edges
  • Rubber non-slip bottom
  • Anti water
  • Dimensions: 35.4 x 15.8 x 0.16 in (90 x 40 x 3 mm)

Note: Each mystery desk mat is randomly arranged from the following pictures shows.

Please add this to your cart when you check out with other products.

Items cannot be returned/refunded for non-quality reasons.  

You can note your favorite desk mat when you checkout. We can't ensure you that the mystery box will be the one you noted, but it will improve the possibility.

Customer Reviews

Based on 4 reviews
50%
(2)
25%
(1)
25%
(1)
0%
(0)
0%
(0)
T
T.S.
Very nice

Very nice mystery box indeed'

y
y.m.l.
아쉬운 경험이었습니다

첫 커스텀 키보드를 고르는 것이 어려워서 구매하였습니다. 구매과정에서 요청 메세지에 하얀색을 원한다고 작성하였지만 아무것도 하얀색은 없었습니다. 그것이 아쉬웠습니다. 저는 유튜버이고 화이트 데스크 셋업 콘텐츠를 제작하고 있어서 좀 더 요청에 맞는 키보드였다면 좋았겠다하고 아쉬웠습니다

E
E.K.
Very good

Thank you very much i loved the colorful bundle

N
N.C.N.

I ordered 2 items. They only gave me one tracking number so I was hoping that the keyboard and the deskmat will arrive in the same package. It turns out that the keyboard was on a. Different tracking number and if I didn’t asked my neighbor about it. He would never thought of giving it to me. It’s an okay keyboard to start a new keyboard. Tacky and small 65%. I prefer the one with arrow keys if no keyboard. But all in all it’s okay. Looking for another keyboard tbh.

Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

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